Neelam Sivia was born and brought up in Copenhagen, Denmark where her family is settled. She started working as a model since she was 15 years of age. She came to India on a vacation to meet her sister who lives in Mumbai for a month. She developed a liking for the country and convinced her father and family that she should be allowed to stay in India. After much cajoling on her return back to Denmark , her family agreed and she came back to India and started auditioning for various roles. She was finally selected for the role of Anika daughter of Anushka Sarkar, the female protagonist played by
. Neelam's character in the serial had many shades attached to it as an antagonist at the inception, turning to a protagonist and as a daughter, step daughter, step sister and ex wife and her performance in the serial was highly appreciated. Later when Anika comes to know that she was being utilised by her mother Anushka to take revenge, she understands and is all help to the protagonists.
Neelam was also seen in Star Plus Ishq Kills in one of the episodic stories titled Step Father with Tarunn Khanna and
. The serial was directed by Shahshant Shah and had some very intimate love scenes including a smooching. In this serial , Neelam portrayed the role of the step daughter of
Neelam has also done fashion modeling and ramp walks in many shows in India as well as Denmark.